NHS App Privacy Policy

NHS App Usage and Rapid Health:
 
NHS England has placed a contractual requirement on Rapid Health that a practice’s privacy policy must have the following content for their patients to use Rapid Health in the NHS App. This must be confirmed by participating practices before they may go live. 
 
NHS Login:
 If you access Rapid Health using your NHS login details, the identity verification services are managed by NHS England. NHS England is the controller for any personal information you provided to NHS England to get an NHS login account and verify your identity and uses that personal information solely for that single purpose. For this personal information, our role is a “data processor” only and we must act under the instructions provided by NHS England (as the “data controller”) when verifying your identity. 
 
For more information on NHS login, see the NHS login privacy notice and NHS login terms and conditions.

Page last reviewed: 08 December 2025
Page created: 08 December 2025