We have two ways of ordering prescriptions online

  1. If you are registered with Patient Access please order your prescription by clicking here.
  2. For those patients that have previously ordered their prescriptions through this website, this area can now be accessed by clicking here.

REPEAT PRESCRIPTIONS

If you are taking the same medication on a regular basis, you should be able to obtain a repeat prescription(s) for this without having to see a clinician.

REQUESTING PRESCRIPTIONS

Prescriptions can be requested in the following ways:

  1. By telephone through the Prescription Ordering Direct service on 02476 246025*.
  2. Also you can order by texting the POD on 907903586972 in the message type REPEAT
  3. By filling in the online form via this link.

To help us identify you on our computer system, please provide or have to hand at least one of the following pieces of information:
- Full name
- Postcode
- Date of Birth
- Patient identifier (also known as a Computer Number) – this can be found on the counterfoil of your previous prescription (see below image):

Prescription

COLLECTING YOUR PRESCRIPTION

Prescription requests take TWO WORKING DAYS to be processed. Please leave enough time for your prescription to be processed when making a request (especially when ordering on a Thursday or Friday – due to the weekend, requests received on these days will not be ready until Monday or Tuesday). Requests for urgent prescriptions (i.e. to be processed before two working days have passed) will be dealt with on a case by case basis.

Your prescription can be collected in one of three ways as follows:

  • If you are signed up for the ‘Electronic Prescription Service’ (EPS), from your nominated pharmacy (click here for more information)
  • MEDICATION REVIEWS

For medication that you are taking on a repeat basis, you will need regular reviews. A reminder will be highlighted on the counterfoil of your prescription, when you order the last issue of an item before a review is due. If you use the EPS, the clinician will send an electronic note to the pharmacist, to inform you of the need for a medication review. It is the responsibility of the pharmacist to inform you of the need for these reviews. However, please take responsibility for your medication and keep track of the number of issues you have left (e.g. if the Doctor prescribes six month’s supply, when you order in the sixth month, please check whether you have received one of these reminders - if not, please ask a member of staff who can check with the Doctor on your behalf).

Please book in for these reviews in good time to avoid any problems when you are running low on medication.

PRESCRIPTION FEES

The current charge for a prescription is £9.15 per item (or £17.60 per pair of elastic hosiery).

It you have medication on a regular basis, it may be cheaper for you to purchase a ‘Prescription prepayment certificate (PPC)’. A PPC is a set charge that covers for you for an agreed period and entitles you to unlimited prescriptions during the agreed period for the equivalent of roughly £2 per week:

  • A three monthly PPC currently costs £29.65 and could save you money if you need more than three prescribed items in a three month period.
  • A 12 month PPC currently costs £105.90 and could save you money if you need more than 12 prescribed items in a year. A 12 month PPC is available to purchase on an interest free basis over a ten month period if you pay by Direct Debit.

Much more information with regards to prescription charges is available on the ‘NHS’ website. The page relating to prescriptions can be accessed here.

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