NHS App messaging

The surgery is excited to announce that it has been selected as an ‘early-adopter’ practice for an exciting new innovation.

If you are a user of the NHS App online services provision (commonly used to manage appointments, prescriptions and to view your medical record), via an ‘app’ on either a mobile phone or tablet, and are consented to the text messaging service, you will now receive certain messages* via the NHS App rather than via a text message. Text messages sent by the surgery incur a cost to the NHS and by sending them via the NHS App, this cost is reduced. To ensure you receive messages in this way, please turn on notifications for the NHS App. More information about Messaging in the NHS App is available on the nhs.uk website.

For those patients who do not use the NHS App, have not enabled notifications for the NHS App, or have not consented to the text messaging service, you will continue to be contacted by the surgery in the way you currently are.

*Please note: not every message sent by the surgery will be received this way, you may still receive messages in the way you currently are.