Community Pharmacy Consultation Service

We are pleased to advise you of the same-day, GP community pharmacy consultation service. This is for minor illnesses and will provide quality care and support on these health conditions. It covers illnesses and injuries such as:

  • Acne, Spots and Pimples
  • Ankle, foot, knee, lower leg or arm swelling or pain
  • Athlete’s foot
  • Allergic reactions
  • Bites or stings
  • Constipation
  • Coughs and colds
  • Diarrhoea
  • Dressing problems
  • Ear Discharge or Ear Wax / Earache
  • Eye problems (red, irritable, sticky, watery) inc. eyelid problems
  • Failed contraception
  • Headaches
  • Hearing problems or blocked ear
  • Hip, thigh or buttock swelling or pain
  • Lower back pain
  • Mouth ulcers and blisters
  • Nasal congestion
  • Rashes
  • Rectal pain
  • Scabies
  • Sleep difficulties
  • Sore throat
  • Shoulder pain
  • Tiredness
  • Toe swelling or pain
  • Vaginal problems (discharge, itch, soreness)
  • Vomiting
  • Wrist, hand or finger swelling or pain

How does the new service work?

Click here to watch a video that explains how this new service works

When you contact us regarding a minor condition, where appropriate, our receptionist will offer you the option of having a same-day appointment with your community pharmacist.

Community pharmacists are highly qualified and experienced in providing clinical advice and care. They will offer you a same-day consultation via the phone, or in person.

Your pharmacist will take your medical history, ask about your symptoms and any current medication you might be taking. Following the consultation, the pharmacist will offer you self-care advice and if appropriate, offer you an over-the-counter product. The pharmacist will make a record your consultation and send it to your GP.

If having given you advice/treatment, your pharmacist identifies you need further specialist help they will be able to refer you back to your GP, or onto another health service for support.

Community pharmacists have already successfully seen thousands of patients for a consultation for a minor condition, following a call to NHS 111

The advantages of the scheme are Community pharmacies are local and open longer hours than the GP practice and it frees up GP appointments for those that have more complex symptoms who really need to see a GP.